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Shipping & Returns Policy

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and there are some international destinations we can not ship to. We guarantee that orders will ship within 48 hours of placing your order (2 business days)—unless otherwise noted on the product page; there are only a few exceptions.


When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page if the shipping service provides those. The most economical USPS shipping option typically takes 3 to 10 business days.

 

Unless otherwise noted, all free shipping offers made by pHorever Young on domestic orders are for USPS parcel post or USPS priority only. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.


Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund or exchange. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Once we receive the returned or exchanged items, we will promptly send out the replacement order.


Return shipping must be paid by the customer if there is no error in the order. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).


If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. You can also give us a call. We'll notify you via e-mail of your refund once we've received and processed the returned item.


pHorever Young, Inc.

16390 Dia Del Sol

Valley Center, CA 92082

Email Address: info@pHoreverYoung.com

Telephone number: 760-751-8321